FAQ
Prices vary according to: type of vehicle, rental times, type of transport, locations to which it belongs.
Category B license with the achievement of more than 12 months or Category C license depending on the vehicle chosen, as an option there is the possibility of using a specialised operator by paying a supplement.
Yes, and it is specific for each type of vehicle chosen.
In the case of a loyal customer, a non-circular bank check, or you can choose between advance bank transfer or credit card visa, mastercard, maestro. Paypal or prepaid cards are not recognised.
In the case of a new customer, you can choose between advance bank transfer or credit card visa, mastercard, maestro. Paypal, prepaid are not recognised.
The deposit is used to ensure the utmost care of the rented vehicle by the customer, according to the rules of a good family man.
Commercial vehicles yes, construction/industrial vehicles from Monday to Friday always, Saturdays, Sundays and holidays only if the vehicle is switched on.
Our offices are open from Monday to Friday from 07:00 to 12:00 and from 14:00 to 18:30 on Saturdays from 08:00 to 12:30.
In all locations Monday to Friday from 07:00 to 12:00 and from 14:00 to 18:00 on Saturdays from 08:00 to 12:00.
The cost varies according to the distance, the delivery address, the type of vehicle chosen.
No, they cannot be transported, as the vehicles are not suitable for animal transport.
It is possible to change the delivery agency by paying a supplement
Within 48 hours from the date of return of the rented vehicle.
Yes, of course
For all commercial vehicles with equipment for transporting things and/or people, 24 calendar hours must be considered from the date and time of delivery, for construction vehicles, it means working hours within the calendar day
Yes, the customer is authorised to circulate in all the countries mentioned on the front of the "Rental Agreement". Please note that all rental companies are exempt from the obligation to provide vehicles with the "original" registration document, but a certified copy of the registration document is sufficient. In any case, it is always advisable to inform the agency, where you collect the vehicle, of your intentions to travel to a foreign country. For commercial vehicles, there is no replacement service abroad.
Citizens not belonging to the European Union can be rented in Italy if they have an international driving license.
No.
Our rates include: rental days; the km traveled; insurance; assistance in case of failure not caused by the customer;
Our rates do not include: fuel; fines; motorway tolls for limited traffic areas, paid parking, anything that is not expressly indicated in the rental contract;
The client is also responsible for:
1) Daily maintenance operations (such as, for example, topping up and replacing oils, cooling system water, cleaning and greasing the machine, periodic cleaning and replacement of filters, checking the density electrolyte and topping up the battery's distilled water, etc.) and the related materials which must be of the types prescribed by the manufacturers (refer to the lessor);
2) Tyre maintenance or replacement in case of breakage or cuts;
3) The workings or repairs necessary to eliminate wear exceeding the norm.
In the event of penalties, fines or fines, the same will be transferred to the client with a charge and invoicing of € 48.70 + VAT for administrative management.
Giffi Noleggi delivers to the customer the vehicle indicated in the contract, in an excellent state of maintenance and cleaning. The vehicle, unless otherwise indicated in the contract, will have a full tank of fuel and will be equipped with all the usual tools (triangle, spare wheel, etc.) and all the necessary documents.
The client will return the vehicle indicated in the contract, exactly in the state in which they collected it, i.e. clean and complete with the tools supplied, the documents, with fuel at the same level as at the time of collection.
For the circulation of rented vehicles, it is necessary to comply with the rules of the highway code.
No, as long as the name of the driver is entered when signing the rental contract, the vehicle remains under the responsibility of the signatory.
